Privacy Policy
This Privacy Policy explains how Idrive handles information through the Idrive mobile application and the website at drive.lamora.ma. Idrive is based at Ain Sebaa, Casablanca, Morocco, 20000.
1. Information we collect
When you place an order or contact us, we may collect:
- Your full name, phone number and email address, when provided.
- Your city, postal information and delivery address entered manually by you.
- Your selected electronics, appliances or accessories, order amount and purchase history.
- Messages, product photos and information you send to customer support.
- Basic server and security logs needed to operate and protect the service.
2. How we use information
- To confirm, prepare, deliver and support your order.
- To contact you about delivery, cancellation, returns or warranty requests.
- To prevent fraud, maintain security and meet legal obligations.
- To respond to questions and improve our products and customer service.
3. Sharing
We do not sell personal information. We share only the information necessary with providers that help us operate the website, WooCommerce services and delivery providers that need your name, phone number and address to deliver an order. We may also disclose information when required by law or to protect customers and our services.
4. Payment
Orders are paid by cash on delivery. The app and website do not collect payment-card or bank-account details.
5. Retention
We keep order and communication records only for as long as reasonably necessary to complete orders, provide support, prevent fraud and comply with accounting or other legal obligations. Information that is no longer required is deleted or anonymized.
6. Security
We use reasonable administrative and technical safeguards to protect information. No internet service can guarantee absolute security, so please contact us promptly if you believe your information has been misused.
7. Your choices and deletion requests
You may ask to access, correct or delete personal information connected to an order by emailing idrivetech1@gmail.com. Include your full name, phone number and order number when available. We may verify the request and retain limited records where required for legal, accounting, fraud-prevention or dispute-resolution purposes.
8. Third-party links
Our website or app may contain links to third-party services. Those services apply their own privacy policies when you visit them.
9. Age requirement
Our services are intended for adults aged 18 or older and are not directed to children.
10. Changes
We may update this Policy when our services or legal obligations change. The latest version and update date will be posted on this page.
11. Privacy contact
Email: idrivetech1@gmail.com
Phone: +212 780 975 518
Address: Ain Sebaa, Casablanca, Morocco, 20000.
